Guest information
Booking & Entry Notices
Read these notices before booking or visiting an event or venue.
Protect your ticket
- Your QR code is unique. Do not post it publicly or forward it to another person.
- The first successful scan may be treated as use of the ticket.
- Carry the booking account's mobile number and a valid government-issued photo ID.
Entry is subject to venue rules
- A valid ticket does not override age limits, security screening, capacity, dress code, or lawful venue policies.
- Arrive at the time shown on the event page. Late entry or re-entry is controlled by the organizer or venue.
- Guests may be refused entry for intoxication, unsafe conduct, prohibited items, or ticket misuse.
Dine-in booking credit
- The booking amount or cover charge is non-refundable and non-transferable.
- It is redeemable only when the checked-in guest pays an eligible food and drinks bill through the Vibe District app.
- No credit or cash refund applies for no-shows, missed check-in, outside payment, unused credit, or transfer to another booking.
Discounts and bill payment
- Check the minimum bill, maximum discount, eligible items, taxes, service charges, and validity conditions before ordering.
- Verify the bill amount, discount, booking credit, and final amount before confirming payment.
- A registered host venue may need to approve an organizer's food offer before it becomes active.
Changes, cancellation, and support
- Lineups, schedules, locations, and entry conditions may change. We will make reasonable efforts to notify affected guests.
- Refunds for cancelled or postponed events depend on the organizer's remedy and our Refund Policy.
- For failed bookings, duplicate charges, or an invalid ticket, contact support promptly with your booking ID and payment reference.
Need help?
Email info@thevibedistricthyd.com or call +91 9177627750. Include your booking ID and payment reference when reporting a transaction issue.